Welcome to Moyu Technology (moyutechnology.com). To ensure that you have a clear understanding of our shipping services, please read the following shipping terms carefully.
Shipping Range
We currently provide domestic and international shipping services. Please refer to our website or contact customer service for a list of countries and regions that can be delivered.
Shipping Method
We work with a number of reputable logistics companies, including but not limited to UPS, FedEx, DHL and USPS. You can choose the shipping method that suits you at checkout.
Shipping Time
Shipping time varies depending on the destination and the selected shipping method:
Domestic shipping: usually takes 5 working days. International shipping: usually takes 10 working days. Please note that the shipping time is only a reference and the actual time may be delayed due to uncontrollable factors such as weather and customs inspection. Shipping Cost
Shipping costs are calculated based on the order amount, weight, volume and destination. The system will automatically calculate and display the specific shipping costs at checkout. Some orders may enjoy free shipping services. Please refer to our website promotion information for specific terms.
Order Processing
We will process and ship within 2 working days after receiving the order. During peak periods or special circumstances, processing time may be extended. Once your order is processed, you will receive a confirmation email with a tracking number so that you can track the status of your package at any time.
Order Tracking
You can check the status of your order on the official website of the relevant logistics company using the tracking number provided. If you have any questions, please feel free to contact our customer service team.
Damage and Loss
If your package is damaged or lost during transportation, please contact us immediately. We will assist you in filing a claim with the logistics company and do our best to resolve the problem for you.
Customs and Duties
International orders may be subject to customs inspections and duties in the destination country. Any customs duties, import taxes or other related fees are borne by the recipient. Please understand the relevant policies in your country before placing an order.
Address Change
If you need to change the shipping address of an order that has been submitted, please contact customer service as soon as possible. We will try our best to meet your request, but there is no guarantee that the address change will be successful, especially if the order has already been shipped.
Shipping Terms Changes
We reserve the right to modify these shipping terms at any time. Any modifications will be posted on this page and indicate the update date. It is recommended that you check these terms regularly to understand the latest regulations.
Thank you for choosing Moyu Technology. We will wholeheartedly provide you with quality transportation services.
